Privacy and Data Protection

The Directorate-General for the Regulation of Gambling is the entity responsible for processing personal details provided by users of the Electronic Office.

The data provided by the interested party will be used solely and exclusively for the purposes envisaged in the procedure or step in question, as well as the management of user accounts registered in the electronic office and issuing communications and notices to the interested party. Pursuant to  Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, regarding the protection of natural persons with regard to the processing of personal data and on the free movement of such data,  the Directorate-General for the Regulation of Gambling commits to fulfilling its obligation of privacy with respect to personal data and the duty to treat it confidentially. To this end, it will take any necessary action to prevent its alteration, loss, unauthorised handling or access.

Such data shall at no time be processed by or transferred to third parties without the clear consent of the person involved, or in the circumstances provided for in Articles 6 and 49 of aforementioned Regulation 2016/679 of 27 April 2016.

Pursuant to the provisions of the aforementioned Regulation 2016/679, the transferor of the data may at any time exercise the rights of access, rectification, opposition, or limitation of processing with respect to the data provided for any of the procedures and services provided in this office.

In this case, to be able to determine if there is data relating to the person being processed by the Directorate-General for the Regulation of Gambling, and to be able to exercise the rights attributed to them, you must submit a request addressed to the Directorate-General for the Regulation of Gambling  as the entity responsible for processing your data, or through the network of assistance offices in registration matters (

If applicable, after this information has been received the query can be answered, notifying the applicant of the actions taken.

Likewise, you can file a claim with the Spanish Data Protection Agency should you consider that no satisfaction has been obtained when exercising your rights, as well as request more information on obligations and rights related to Personal Data Protection, either through its web form (Claim Form of the Spanish Agency for Data Protection), or in-person at c/ Jorge Juan 6, 28001 MADRID.

This privacy policy is applicable to the web pages of the online office. It is not guaranteed when accessing links to this site or from this site to other websites.