The Directorate General for the Regulation of Gambling is committed with making its websites accessible pursuant to Royal Decree 1112/2018, of 7 September, on accessibility of the websites and mobile applications of public sector (hereinafter, Royal Decree 1112/2018, of 7 September).
This accessibility statement applies to the website https://sede.ordenacionjuego.gob.es.
Compliance Status
This website is partially in accordance with Royal Decree 1112/2018, of 7 September, due to the non-compliance with the aspects described below.
Non-accessible Content
The content detailed below is not accessible due to the following reasons:
- Non-compliance with Royal Decree 1112/2018 of 7 September: Some edition shortcomings may appear on certain websites, both in HMTL contents and in final documents, published after the 20 September 2018 (effective date of Royal Decree 1112/2018 of 7 September).
- Disproportionate burden: Not applicable.
- The content is not under the applicable law scope: There may be PDF files or other kind of files published before 20 September 2018 that may not fully comply with all the accessibility requirements.
Preparation of this Accessibility Statement
This statement was prepared on 21 March 2018.
The method used for preparing the statement was a self-assessment carried out by such body.
Latest review of the declaration: 18 September 2020.
Remarks and contact details
You may send communications on accessibility requirements (section 10.2.a) of Royal Decree 1112/2018, of 7 September), including, but not limited to:
- Informing of any possible infringement by this website.
- Communicating other access difficulties to the content.
- Making any other request or improvement suggestion regarding the website accessibility.
By means of the following:
- Email: dgoj.incidencias@ordenacionjuego.gob.es
- Telephone: 91 571 40 80
Communications will be received and processed by the Information Systems Technologies Division (DTSI), acting as the Accessibility Unit of the Ministry of Consumer Affairs.
You may also request information in an accessible format that does not comply with accessibility requirements, either because it is excluded or because it is exempt due to disproportionate burden; or you may lodge a complaint regarding non-compliance with accessibility requirements.
Link to the procedure for requesting accessible information and submitting complaints under Article 12 of Royal Decree 1112/2018 of 7 September.
Implementation Procedure
Through this procedure, you may submit a claim in order to understand and challenge the reasons for the rejection of a request for accessible information or a complaint, request the adoption of appropriate measures if you disagree with the decision taken, or explain the reasons why you believe the response does not meet the required standards.
Link to the complaints procedure, which must be addressed to the Accessibility Unit of this Ministry, or, where the complaint concerns an action by that Unit, to its hierarchical superior.
Optional Content
The currently visible version of this website dates from January 2015, at which time a review of the applicable accessibility level was carried out (compliance with priorities 1 and 2 of Standard UNE 139803:2012, in accordance with the provisions of Royal Decree 1494/2007 of 12 November, approving the Regulation on the basic conditions for access by persons with disabilities to technologies, products, and services related to the information society and social communication media).
Since that date, periodic partial reviews have been conducted of new or modified web content, including templates, pages, and final published documents, in order to ensure compliance with current accessibility requirements, namely levels A and AA of the WCAG 2.0 standard, taking into account the exceptions set out in Royal Decree 1112/2018 of 7 September.
Additionally, this website is reviewed by the Observatory for eAdministration (OBSAE), with the most recent review carried out in February 2018.
Among others, the following measures are adopted to facilitate accessibility:
- Use of alternative text for images
- Links provide details of the function or destination of the hyperlink
- Use of W3C standards: XHTML 1.0, CSS 3.0, WAI AA.


