In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter GDPR), and Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights, the Directorate General for the Regulation of Gambling (hereinafter DGOJ) is committed to complying with its obligation of secrecy regarding personal data and its duty to process them confidentially. To this end, it shall adopt the necessary measures to prevent their alteration, loss, or unauthorized processing or access.
Additionally, you are provided with the following information regarding the protection of personal data in the specific processing activity carried out by the DGOJ for the management of gambling access bans:
Who is the Data Controller for your data?
Dirección General de Ordenación del Juego
c/Atocha 3, 28012 MADRID, España
dgoj.dgeneral@ordenacionjuego.gob.es
Delegado de Protección de Datos - División de Tecnología y Servicios de la Información
C/Alcalá 27, 28014, MADRID.
dpd@consumo.gob.es
For what purpose will the DGOJ process your data?
The DGOJ will process your personal data for the management and processing of administrative sanction proceedings initiated ex officio for offenses provided for in Law 13/2011 on Gambling Regulation.
How long will my data be retained in the DGOJ Systems?
The DGOJ will retain your data for as long as necessary to fulfill the purpose for which they are being processed and to determine any potential liabilities that may arise from said purpose and from the processing of the data, this period not being less than the limitation period for the sanction under Article 43 of Law 13/2011 on Gambling Regulation. That is, four years following a final resolution for very serious sanctions, two years for serious ones, and one year for minor ones.
What legitimizes the DGOJ to process your data for the indicated purposes?
The processing of your data is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the DGOJ (Article 6.1(e) of the GDPR), and it is necessary for compliance with a legal obligation to which the data controller is subject (Article 6.1(c) of the GDPR) through the following regulations:
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Law 13/2011, on Gambling Regulation (Article 21 and Title VI, Articles 36 to 47)
The data processed by the DGOJ are the essential minimum required to properly manage and process administrative sanction proceedings for administrative offenses in gambling matters.
To which recipients will your data be disclosed?
Your data will be disclosed to the Delegation of Economy and Finance, the State Agency for Tax Administration, and to administrative and judicial bodies, where applicable, in compliance with a legal obligation.
Furthermore, under no circumstances shall the aforementioned data be subject to processing or transfer to third countries, except with the unambiguous consent of the data subject, or in the cases provided for in Articles 46 and 49 of the aforementioned Regulation 2016/679 of April 27, 2016.
What are your rights when you provide us with your data?
- Any person has the right to obtain confirmation as to whether or not the DGOJ is processing personal data concerning them.
- Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data.
- You may request the restriction of processing of your data when:
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You request that we retain them when they are no longer necessary for the purpose for which they were collected and prior to their erasure by the DGOJ, in which case we will only retain them for the exercise or defense of claims.
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The accuracy of the data is contested, for a period enabling the DGOJ to verify their accuracy.
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- You may effectively exercise these rights by submitting a request addressed to the Directorate General for the Regulation of Gambling, either electronically through this form
or in person through the network of registry assistance offices by submitting this application form (editable and printable version 
). - Likewise, you may lodge a complaint with the Spanish Data Protection Agency if you consider that you have not obtained satisfaction in the exercise of your rights, either through their web form (Spanish Data Protection Agency Complaint Form) or in person at c/ Jorge Juan 6, 28001 MADRID.
