Dirección General de Ordenación del Juego

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter GDPR), and Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights, the Directorate General for the Regulation of Gambling (hereinafter DGOJ) is committed to complying with its obligation of secrecy regarding personal data and its duty to process them confidentially. To this end, it shall adopt the necessary measures to prevent their alteration, loss, or unauthorized processing or access.

Additionally, you are provided with the following information regarding the protection of personal data in the specific processing activity carried out by the DGOJ for the management of gambling access bans: 

Who is the Data Controller for your data?

Dirección General de Ordenación del Juego
c/Atocha 3, 28012 MADRID, España
dgoj.dgeneral@ordenacionjuego.gob.es

Delegado de Protección de Datos - División de Tecnología y Servicios de la Información
C/Alcalá 27, 28014, MADRID.
dpd@consumo.gob.es

For what purpose will the DGOJ process your data?

The DGOJ will process the data provided during visitor registration and control for the purpose of ensuring the security of people, assets, and facilities of the DGOJ.

How long will my data be retained in the DGOJ Systems?

The DGOJ will retain your data for as long as necessary to fulfill the purpose for which they were collected and to determine any potential liabilities that may arise from said purpose and from the processing of the data.

This period shall never exceed one month, except in those cases where they must be retained to prove the commission of acts that threaten the integrity of people, assets, or facilities.

What legitimizes the DGOJ to process your data for the indicated purposes?

The processing of your data is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the DGOJ (Article 6.1(e) of the GDPR), and it is necessary for compliance with a legal obligation to which the data controller is subject (Article 6.1(c) of the GDPR) through the following regulations:

• Law 5/2014, of April 4, on Private Security

The data provided through this registration are the strictly necessary minimum to be able to carry out access control.

To which recipients will your data be disclosed?

Your data will not be transferred to third countries, nor is their transfer to third parties envisaged under any circumstances, except to the State Security Forces and Bodies when so required for the conduct of their investigations.

What are your rights when you provide us with your data?

• Any person has the right to obtain confirmation as to whether or not the DGOJ is processing personal data concerning them.
• Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data.
• In certain circumstances, and on grounds relating to your particular situation, which you must justify, you may object to the processing of your data. The DGOJ will cease to process your data, unless compelling legitimate grounds for the processing are demonstrated that override your interests, rights, and freedoms, or for the establishment, exercise, and defense of claims.
• You may request the restriction of processing of your data when:

  • The accuracy of the data is contested, for a period enabling the DGOJ to verify their accuracy.

  • You request that we retain them when they are no longer necessary for the purpose for which they were collected and prior to their erasure by the DGOJ, in which case we will only retain them for the exercise or defense of claims.

  • Once the exercise of your right to object to the processing has been requested, pending verification of whether the legitimate grounds of the DGOJ to process your data override your own.

• You may effectively exercise these rights by submitting a request addressed to the Directorate General for the Regulation of Gambling, either electronically through this form  or in person through the network of registry assistance offices by submitting this application form (editable and printable version ).
• Likewise, you may lodge a complaint with the Spanish Data Protection Agency if you consider that you have not obtained satisfaction in the exercise of your rights, either through their web form (Spanish Data Protection Agency Complaint Form) or in person at c/ Jorge Juan 6, 28001 MADRID.